Support enablement
The following is available to help us honor our ethos and guiding principles with ease and/or outgrow ourselves.
Technical competency
This table correlates to our technical competency matrix and offers enablement materials meant to help folks reach sentiment level 3 for each area.
Docs
- Values enablement
- Tips for considering how you want to shape your voice/style for our audience
- How engineering and support learn from each other
- Debugging tips
- Navigating the PGSQL Database
- How to deploy Sourcegraph to GCP with Kubernetes
- How to run a Kubernetes instance locally using minikube
- How to Write Case Summaries for Resolved Tickets
- How to Migrate Sourcegraph from one Cluster to another
- Kubernetes and Docker
- Using code insights to monitor recently resolved tickets
- Application Engineers guide to getting started with Sourcegraph logging, services, and observability
Videos
- Sourcegraph Codebase Tour
- Sourcegraph Codebase Tour v2
- High level overview created with CS in mind (timestamps)
- Intro to Jaeger & Tracing
- Kubernetes crash course (and the slides)
- What does upgrading Sourcegraph look like
- What does upgrading a Kubernetes instance with overlay look like
- How to deploy Sourcegraph to GCP with Kubernetes note that #distribution is now defunct and if you have further questions on how to get up a cluster you should consult #delivery , #dev-ops and/or #dev-experience
- Search crash course
- Search crash course: query lang
- How to fix a database corruption on a Kubernetes instance
- How to deploy Sourcegraph locally with minikube
- Intro to Overlays
- Redis Crash Course
- Repo permissions deep dive
- Authentication