Customer Engineering
Customer Engineering at Sourcegraph is responsible for the technical success of our customers. To-date the CE organization has been comprised of one functional team that spans both pre- and post-sales - serving as pre-sales engineers, technical implementation engineers, and technical success managers.
Throughout and into , the CE organization is launching separate, discrete functional teams that will specialize in each of these key areas in the customers’ journey:
- Customer Engineers (CEs) - will focus strictly on technical sales and solutioning within new prospects and existing customers
- Implementation Engineers (IEs) - will lead the technical design, installation, configuration, and migration activities for large, complex self-hosted customer deployments.
- Implementation Project Managers (TPMs) - will manage customer self-hosted deployments.
- Technical Advisors (TAs) - partner with our customers post-sales, to deliver value and help customers achieve positive business outcomes throughout their relationship with Sourcegraph.
You can read more about each discrete functional team below.