OKRs
These OKRs are for in fiscal year 2022, which runs from to .
Company
- OBJECTIVE: Make Sourcegraph valuable and accessible to every dev and company
- OBJECTIVE: Solve Big Code problems for the largest enterprises (5k+ user, multi-business unit, global)
- OBJECTIVE: Earn community trust and authority
- KR: 1 post hits top 5 in Hacker News
- KR: N4 customers RSVP for 1st CAB event
- OBJECTIVE: Build a company that thrives amid rapid growth
- KR: Hiring managers report that 50% of new teammates hired in April had an onboarding experience that made them successful
Marketing
- OBJECTIVE: Earn the trust of more developers around the world
- KR: 1 post hits top 5 in Hacker News
- KR: N4 customers RSVP for 1st CAB event
- OBJECTIVE: Communicate Big Code problems and solutions to the largest enterprises
- OBJECTIVE: Establish a repeatable, scalable pipeline generation motion
- KR: Set up a scalable web infrastructure
- KR: Created an internal data dashboard
- KR: We’ve documented the buyer journey, implemented a V0 lead scoring model and identified funnel gaps
- KR: We’ve sourced 20% of pipeline
- KR: We have achieved measurable pipeline by May
Sales
- OBJECTIVE: Make Sourcegraph valuable and accessible to every dev and company
- OBJECTIVE: Solve Big Code problems for the largest enterprises
- OBJECTIVE: Build a company that thrives amid rapid growth
- KR: New team members are pitch + demo certified, have territories, and are ready to drive customer meetings within first 30 days
- OBJECTIVE: Establish a repeatable, scalable pipeline generation motion
- KR: Add N8 in qualified pipeline
- KR: Investor Network referral program is defined, documented, and shared across the sales team
Customer Engineering
- OBJECTIVE: Build the foundation to be proactive, not reactive, about customer success
- KR: Hire VP Customer Engineering, 2 Directors of Customer Engineering (West & East), 4 Customer Support Engineers
- KR: New CEs are onboarded, ramping, paired with AEs, and are ready to participate in customer meetings within first 30 days
- KR: 95% of all P2 issues/questions handled by Customer Support are resolved in one week
- KR: 25% of accounts have a proactive expansion or upsell effort in-progress
- OBJECTIVE: Make Sourcegraph valuable and accessible to every company
- KR: N1
- KR: 100% logo retention on renewals
- KR: Success plan defined for each account with a renewal (to achieve 100% logo retention)
- OBJECTIVE: Solve Big Code problems for the largest enterprises
Product/Engineering
- OBJECTIVE: Ship features, scale, and performance improvements that enable 3x growth in ARR
- KR: Precise code intelligence for Java or C++ is used by N9 enterprise customers.
- KR: Batch changes reaches N10 active customers or prospects (in the past 90 days, 5 batch changes created or 100 changesets merged), at least 1 new tier 1 customer.
- KR: N11 enterprise customers have created at least 1 code insight.
- KR: At least one existing customer uses Perforce integration (not src-expose).
- OBJECTIVE: Lay the foundation to become the standard tool for searching over and understanding the open-source universe
- KR: N12 new MAU from Google Search traffic
- OBJECTIVE: There is private code on Sourcegraph Cloud
- KR: Our own team can search Sourcegraph private code on Sourcegraph.com
- OBJECTIVE: Provide a solid organizational and developer experience foundation to scale team 2x this year
- KR: Send out devex satisfaction survey and identify top-5 devex pain points.
Operations (Finance, Legal, BizOps, People Ops, Tech Ops)
- OBJECTIVE: Upgrade systems and automate processes
- KR: Implement key new enterprise systems, including:
- KR: HRIS (Bamboo)
- KR: Customer Support (Zendesk)
- KR: New ATS (Greenhouse)
- KR: Operating model is updated on a weekly basis with actuals, and reforecasting through EOY takes <1 week
- KR: 100% of team members and offers have compensation tied to market benchmarks, and bands are publicly available to Sourcegraphers
- OBJECTIVE: Proactively help the business make better decisions
- KR: Functional owners are in place for all Operations teams
- KR: Subjectively, Finance and Legal teams are spending >67% of time being proactive
- KR: Subjectively, BizOps and People teams are spending >25% of time being proactive
- OBJECTIVE: Build an operational foundation that allows Sourcegraph to thrive amid rapid growth
- KR: Team satisfaction increases from start of year to end
- KR: Hiring managers report that 75% of new teammates had an onboarding experience that made them successful
- KR: We are regularly measuring team, candidate, and new teammate satisfaction
- KR: New teammate satisfaction increases from the start of the quarter to the end
Talent
- OBJECTIVE: Build the foundation of our Talent team so we can help the company scale
- KR: VP Talent hired and started in
- OBJECTIVE: Help hiring managers find, interview, offer, and sign candidates with a great candidate experience
- KR: 50% of open roles have a job description and interview plan that meets our standards
- KR: The standards for the above (job description and interview plan) are documented
- KR: Hiring managers have company pitch and offer presentation training and documentation
- OBJECTIVE: Ensure candidates and our talent acquisition process uphold our values
- KR: All candidates participate in a standardized company values interview
- KR: N13
- OBJECTIVE: Maintain realistic hiring plans that are responsive to teams’ needs
- KR: Final hiring ends up +/- 25% of plan (as reforecast on Feb 15)
- KR: Regular check-ins with hiring managers to confirm and update hiring plans